Services

Digital Office has achieved Ricoh’s prestigious Gold Customer Service Partner Award and Canon’s Advanced Imaging Partner Award. We provide genuine Ricoh and Canon parts and consumables, a high number of qualified engineers per ratio of machines. Audited SLA, product specialists, fast tracking to Ricoh and Canon’s service level 1.

We are audited annually, to ensure high standards are maintained and that we are providing the following:

• All toners.

• Free toner deliveries.

• Parts and labour

• Breakdown calls with 4 hours maximum response time (Between 9.00am – 5.00pm Monday to Friday)

• Preventive maintenance visits.

• Network installation and drivers.

All our products are installed by manufacturer-trained and certified technicians, ensuring the highest standards of quality and reliability. 
At Digital Office Ltd., installation is just the beginning. Our dedicated pre- and post-sales training is available to guide you through the equipment’s features and functionality. Advanced training sessions are also available to help you maximise the benefits of your new equipment.
If you have equipment that is unsupported or feels that way, please visit our contact page to get in touch with our dedicated support team.