Managed Print Services West Midlands
Based in Dudley since 1997 — not a distant national hub. Manufacturer-trained engineers covering Birmingham, Wolverhampton, Coventry, Walsall, Sandwell and Solihull under a guaranteed 4-hour response.
Everything Under One Contract
One monthly cost covering all your print technology, supplies and support — no hidden extras.
Equipment
New and certified refurbished Ricoh, Canon and Sharp photocopiers, printers, CAD plotters and interactive displays — supplied to purchase, lease or rent.
Toner & Consumables
All toner, ink and consumables included in your cost-per-copy rate. Auto-dispatched before you run out — no separate ordering.
Parts & Labour
All parts and engineer labour covered. Our manufacturer-trained engineers carry the most common spares so most calls are fixed first visit.
Preventive Maintenance
Scheduled servicing to catch issues before they cause downtime — part of every managed print contract at no extra charge.
How Managed Print Works
From audit to live contract in five straightforward steps.
Free Print Audit
We survey your current devices, usage and costs — at no charge. See our MPS explained guide to understand what this involves.
Tailored Proposal
We recommend the right device mix and contract structure based on actual print volumes, not sales targets.
Installation
Our engineers handle delivery, installation and network setup across all your West Midlands sites. Usually completed within 5 working days.
Ongoing Management
Automatic toner dispatch, 4-hour engineer response and remote monitoring keep your fleet running throughout the contract.
Quarterly Reviews
We review usage quarterly and adjust your contract if volumes change — no overpaying for pages you’re not printing. See all our services.
Why West Midlands Businesses Choose Us
Independent. Manufacturer-accredited. Headquartered here — not in a national call centre.
4-Hour Response Guarantee
All B, DY, WV, WS, CV and surrounding postcodes covered under a guaranteed 4-hour engineer response SLA.
West Midlands Headquarters
Based in Dudley since 1997. Engineers working locally, not dispatched from a regional depot miles away.
Manufacturer Accredited
Ricoh Gold Customer Service Partner and Canon Advanced Imaging Partner — accreditations earned on audit, not bought.
Refurbished Available
Certified refurbished machines rebuilt in our Dudley workshop, carrying the same 4-hour SLA as new at 40–60% lower cost.
Independent Advice
We’re not owned by Ricoh, Canon or Sharp — so we recommend the right brand for your needs, not a manufacturer quota.
Transparent Pricing
Fixed cost per copy with no hidden charges. We calculate your settlement figure and manage the transition from any existing contract.
Flexible Contract Options
Purchase outright, lease, rent short-term or pay per copy — we’ll match the structure to your business.
Operating Lease
Spread the cost over 3–5 years. Payments are typically 100% tax-deductible as an operating expense. Upgrade at term end. Most popular option for SMEs.
Cost-Per-Copy Contract
Pay a fixed pence-per-page rate covering toner, parts and labour. No surprises on the invoice — just pages printed multiplied by your agreed CPC rate.
Short-Term Rental
Monthly agreements from 3 months. Ideal for project work, temporary offices or trialling a device before committing to a longer term.
Outright Purchase
Buy the device outright with a separate service contract for toner, parts and labour. Suits low-volume businesses or those who prefer asset ownership.
The Digital Office Record
Frequently Asked Questions
Common questions from West Midlands businesses.
Which postcodes qualify for the 4-hour engineer response?
All B, DY, WV, WS, CV and surrounding postcodes are covered under our standard 4-hour SLA. UK-wide sites are covered through agreed regional SLAs where we coordinate with accredited partner engineers.
Are you a Ricoh or Canon company?
Neither — we’re fully independent. We hold Ricoh Gold Customer Service Partner and Canon Advanced Imaging Partner status, which are accreditations earned through audited performance, not ownership. That means we recommend the machine that’s right for you.
Do you supply refurbished machines?
Yes — we rebuild certified refurbished devices in our Dudley workshop to the same standard as new. They carry the same 4-hour SLA and are typically 40–60% cheaper than the equivalent new model.
Can you take over our existing contract with another supplier?
Usually, yes. We calculate the settlement figure, handle the transition process and can often structure your new lease payments to absorb the cost. Contact us to discuss your situation.
Do you cover multiple sites across the West Midlands?
Yes — we manage multi-site contracts across the whole West Midlands region and beyond. One contract, one point of contact, consistent SLA across all your locations.
How quickly can you install new equipment?
Most West Midlands installations are completed within 5 working days of order. Our engineers handle delivery, installation and network configuration so your team can be up and running quickly. Get in touch to discuss your timeline.
Book Your Free West Midlands Print Audit
We’ll survey your current devices, costs and usage — then show you exactly what a managed print contract would save. No obligation.
0800 083 1873